service rating

Essential Tips for Implementing ISO 9001

As you know, having firsthand experience is quite important. Ideally, when you regularly go through something, you get to know both the ins and outs. For instance, before you get your ISO 9001 certification, you have to go through a learning curve. In this post, you will learn some of the important insights and procedures on how to implement an ISO 9001. First, you have to ensure your employees understand the required processes. These are some tips to follow.

Make It Known

In most cases, you will be required to provide a quality manual. In fact, it is a requirement for your organization to get the certification. This document details your responsibilities to customers and clients and how to assure the quality of work that is done.

Make It Thorough

As you formulate the quality manual, there is a need to ensure it is detailed and does not have room for ambiguity. Thus, it needs to be thorough, and your quality commitments must be highlighted. Although not all employees will read every single word, you ought to be versed in its contents and how they are relevant to you. Remember that the manual sets out who you are and what you stand for. Therefore, it will cover everything from planning and support to leadership and performance evaluation.

Show Your Commitment

Your quality policy and manual ought to state your ISO9001 requirements, not just to the QMS but also to the clients. For instance, management should be committed to improving quality management and enhance client satisfaction. Remember that it is your role to ensure that clients’ expectations and needs are determined and fulfilled with the objective of achieving satisfaction.

Orchestrate Everything Online

Depending on the services or products you offer, you may need teams made of highly specialized persons who should play important roles in different stages of the project. That not only makes quality management, project, and staff management essential but equally difficult. Fortunately, there are online checklist tools that make life easier and ensure everything goes to plan.

Audit with Ease

Your online checklist is not only about ticking boxes, but it is an important digital record of everything done. When you work this way, you not only work smarter and manage the quality of your outputs and processes, but it also enables you to easily and quickly assist with auditing its usage. Ideally, this is a great way of managing checklists and setting up workflow.…

job satisafaction

Increasing job satisfaction


Research shows that job satisfaction is not related to the amount one gets paid. Many people think that if they get huge amounts in their accounts monthly, then that is the best job. Well, it is not true. Job satisfaction comes from being respected by the employer, doing meaningful work and being given the opportunity to get new skills and better yourself. Money and benefits are important, but that alone cannot give you a sense of satisfaction from your job. How then can one increase the feeling of satisfaction at work? Read on.

  1. happy employeesGet yourself noticed. Do you keep time, are you enthusiastic about your job? Do you meet targets? Are you on good terms with coworkers and customers? A change in your attitude goes a long way. If you are already doing the above correctly, you might only be required to add something to your skills. Come up with ideas for improving your general performance. If you have ideas which can benefit your company and yourself, discuss it with your boss. Your ideas might not be listened to, but at least try. The thing is to try as much as you can to bring up something that will better you and your company without fear.
  2. Value and priorities. What are your values and priorities in life? Why are in that profession? Do you want to develop people and develop new technology? Are you searching to bring out new ways and better ways to do things? Do you want to bring out creativity? Do you find your job your job boring? How are you going to make it better? Try new projects in an area you feel more passionate about. A sense of more responsibility and better results can act as a source of fulfillment.  The idea is, look for things which can make you love your job more. Whatever solution you get should be realistic and attainable.
  3. job satisfactionYour job might have been the best but become boring in the past years. Watch out for new developments and new things in your area of duty. Attend seminars, conferences, and classes to keep you up to date with new developments. A short course to improve your performance and skill is very important. With new knowledge, your interests in the field will be renewed. From the steps above, it is clear that job satisfaction is about you. It is not about the salary and good packages but your happiness and peace of mind.